Frequently Asked Questions
What does the Zaayen membership cost?
The membership is entirely free.
I have signed up. Why can't I log in?
After you signed up, you should have received an registration email with a link to click. Please check also the spam folder of your email-client.
Why do my videos not play?
Currently we support embed-codes from Youtube, DailyMotion, MySpace, MyVideo and other providers.
How to get an embed-code is described here: http://www.youtube.com/watch?v=ZnehCBoYLbc
Additional to embed-codes we support "permanent links" from YouTube, DailyMotion and MyVideo. A "permanent link" looks like this:
- YouTube: http://www.youtube.com/watch?v=YHROHJlU_Ng
- DailyMotion: http://www.dailymotion.com/video/xajip0_rodgau-monotones-r-o-d-g-a-u-snippe_music
- MyVideo: http://www.myvideo.de/watch/7691447
Why does my audio not play?
Currently only mp3 format is supported. Convert Audio-cd to mp3:
http://www.youtube.com/watch?v=3O3Ec0D6w98
I do not want to receive email anymore – how to configure it?
You can configure this in settings on the tab "My privacy settings".
For more information or help please [contact] us.
